We comply with the law and are required to return items within 30 days of delivery for online orders. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and price tag should be included. When comes to our markets, if you buy our swimwear - we unfortunately can not accept returns - since we pay a high fee for our stands.
However, we would like to ask you as a customer for a sustainable way of shopping and to avoid "Amazonian" orders if possible.
To avoid this, you can always ask us about details of the clothes, such as Size or quality.
It can always happen that an item does not meet your expectations and you want to return it. But we would be happy if you would first ask friends and family if they would like the item before you send it back to avoid unnecessary carbon footprints.
Shipping costs and handling fees are non-refundable.
Since we are only human, we would like to ask you to be a bit patient! We work on your emails and inquiries as fast as possible and try to deal with each problem individually.
Address to return:
Clemens Hofbauerplatz 4/6
1170 Vienna, Austria.
You can return the item by post on the above address.
We started making the products we wanted to see in the world and we did this with an uncompromising approach to sustainability.
Our story begins in a small shop with a small team. With nothing but passion and a dream our brand was born.